This section is written to help open your eyes to some of the TACTICS employed by a fair number of contractors in every market of the country.
- The purpose of many companies is to merely market secondary companies who then sell jobs at an inflated profit and sub all the work out to yet other contractors who rent a dumpster and hope all goes well.
- What makes this worse is they Over Measure the job and start with a ridiculously high price and then proceed to “DISCOUNT” it for various marketing discounts etc. If you don’t bite the first time, they CALL THE OFFICE, and someone tries to CLOSE If you are able to get them out of your house, you can expect a call/visit from the “Manager” to see if they can drop the price again to entice you to buy.
- Many of these companies pay their sales people commission only and the salesperson only gets paid if they close you on the first visit. Additionally, if you buy from them on a “one call” they likely will receive more money because you overpaid and they will get paid a “bonus” ….To add insult to injury, these salespeople have no investment in the job being done professionally as they are on to the NEXT SALE…..
- Just because they are a BIG Company doesn’t mean they stand behind their work. Over the years, I have heard many homeowners say “I went with the BIG BOX Store, because they won’t go out of business and they will stand behind their work.” This unfortunately is a myth. These stores have a 1 year warranty (Minimum allowed by the state) and they put all the responsibility on the sub contractor they send in to do the job. Most times that “SUB” is a struggling contractor and the homeowner has no idea if the contractor does quality work or not. Don’t give box stores a free pass and accept their pricing without really doing your homework on their contract and the sub they send.
- As a Preferred Signature Contractor for Atlas Roofing, a ShingleMaster from Certainteed Roofing, an ELITE PREFERRED Hardie Plank Expert, and a VinylMax Preferred Window Contractor, we are fortunate and proud to be part of a very elite, established companies and groups of professionals. I have two tremendous resources for interviewing contractors, if you email me GM@RestorationExteriors.com and put INTERVIEW a contractor in the subject line, I will email these documents to you!
- Obviously everyone wants to believe in the recommendations of their family and friends concerning “Good Contractors,” however every job has its own requirements and not every contractor can do every type of job. A GOOD Contractor has crews that specialize in specific disciplines. Roofers should not do siding or install Windows!!
- “The Jack of all trades” that send the same crew to do multiple disciplines will do windows one day, trim another etc. ….it is unlikely they do anything well enough because they are trying to serve to many masters.
- Good Contractors Communicate WELL…They tell you when job will start (Weather Permitting), they communicate throughout the job, and upon completion, do a thorough closeout interview. They are available and are able to help you understand every nuances of your project.
- Additionally, Good Contractors have INSURANCE, and they PAY IT ON TIME!!
NOTE OF INTEREST
- There are contractors that have a company name like
JOE BAGGADONUTTS INC. yet their Insurance is in the name
JOE BAGGADONUTTS…..The average person would think ,
”great they have insurance….everything is good”…..Unfortunately this is UNTRUE…
- For the Insurance to be valid it must be in the name on the contract …If the insurance is VOID the Homeowner becomes the default General Contractor and unfortunately YOUR HOMEOWNERS POLICY DOES NOT COVER ACCIDENTS ETC OF WORKMAN ON YOUR PROPERTY!!!
YOU ARE PERSONALLY RESPONSIBLE!!